How to Remove Friction When Billing Clients

It’s tough being a freelancer; you’ve got to do all the administrative work yourself. And 71% of freelancers say they’ve struggled to collect payment at least once in their careers.

Money can be a tough issue to discuss with clients, but you need to be paid promptly in order to pay your bills, buy groceries, etc.

Billing clients doesn’t have to be difficult though. We’ll show you how to remove friction from client billing so you can get paid on time!

Set Some Policies:

Don’t just assume that clients will pay you once you’ve finished the project. Chances are, they’ll either be reluctant to or they’ll forget.

It’s best to assume the worst and make your policies from there. For example, you might want to set a grace period of 2 weeks and anything beyond that, you’ll charge a late fee on top of the service charges.

Make Your Policies Clear From the Start:

Before you sign a contract with your clients, make sure they’ve read your policies. You might even want them to sign and date a copy just for your records. That way, if they claim that they’re not familiar with your policies, you can pull a copy out and show them they’ve signed and acknowledged them.

Have Detailed Invoices:

It’s very likely you’re not the only person your clients are working with. If you don’t have detailed invoices, it can be hard for them to figure out if you indeed did work for them and whether or not you delivered.

The good news is, you can make invoices for free online. You can put the invoice number, client name, your name and logo, description of the services, prices, and hours worked (if applicable), and then the total amount.

This way, when you invoice clients, they can take a look and know immediately what they’re dealing with. This can streamline the payment process and get you paid quicker!

Make Use of an Automatic Reminder:

There are applications you can download and input information so you can send forgetful clients reminders if they don’t pay up. You won’t have to chase things up yourself and the app will word things in a diplomatic way so clients don’t get offended.

These apps also serve another purpose: you can check things off when clients pay so you can keep track of who’s paid and who hasn’t.

See Also: 6 Pitfalls To Avoid When Outsourcing A Software

Take Some Upfront Payments:

With new clients, it might be worth it to take upfront payments. If they won’t pay you in full, at least get them to pay partially so you won’t be left without a cent.

Once you build a working relationship, you can then adjust your payment schedule so they don’t have to pay upfront anymore. But once the client sees that you’re good at what you do and deliver on time, they might want to keep up with upfront payments anyway!

Make Billing Clients Easy:

Billing clients can be a delicate situation, especially if you’re dealing with difficult people. But so long as you make clear policies, enforce them, send out detailed invoices, and keep up with payment reminders, client payments will go a lot smoother. And as a result, you’ll be less stressed out and you’ll have more money in your pocket!

Need more advice for your business operations? Then browse our other blog posts now.

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